In many companies, the daily struggle with IT infrastructure and printer fleets is simply part of the job. Paper jams here, toner runs out there, and the network printer seems to be on hiatus again.

When you add an overburdened IT department to the mix, chaos seems to be complete. This is precisely where Managed Services comes in.

Today we would like to inform you about this service and show you in which areas Druckerfachmann can support your company.

What are managed services?

Managed services are IT services that are permanently provided by an external provider. This includes the management of printers, networks, or software solutions. The benefit for you? Internal resources are relieved, while operations remain stable, secure, and efficient.

Today, this encompasses much more than just hardware. Cloud services, security solutions, and centralized management of your print fleet are also components of modern managed services.

Let’s explain this with an example. Instead of continuing to worry about toner, printer drivers, or maintenance yourself, you hire a provider like Druckerfachmann . They’ll take care of the tasks for you. 

We then monitor the devices, deliver toner automatically, and address any issues immediately. This puts an end to your struggle with printers and IT infrastructure and further reduces the burden on your IT department.

When the printer becomes a burden – typical problems without managed services

In many companies, the printing environment is a hidden time- and cost-waster. Often, you only notice it when something isn’t working. You may be familiar with most printer problems, whether it’s a paper jam, missing updates, or other challenges.

Here are a few typical scenarios from the everyday life of many companies:

• IT takes care of toner instead of IT: IT has to take care of reorders instead of dealing with issues such as digitization, security or data management .
• Sudden outages disrupt operations: Without monitoring, maintenance needs go undetected. Printers fail, employees are idle – and that costs time, money, and stress.

• Old devices are inefficient and insecure: Outdated printing systems consume too much energy, are often not cloud-enabled and pose a security risk.

• Lack of transparency regarding costs and usage: Without centralized control, there’s no overview: Which workplace printers are being used most frequently? Where are unnecessary costs being incurred? What is the utilization rate? This data is crucial for effective planning.

This is precisely where managed services come in. They provide clarity, relieve the burden on IT, prevent downtime, and make the printing environment more efficient overall.

With monitoring, automatic supply and plannable support, operations can finally be managed reliably and without side effects.

Read more: Managed Print Services – Outsourcing of print and copy management

Why Managed Services makes sense for you

Many companies underestimate the effort involved in operating printing systems. Devices must be monitored, consumables ordered on time, and faults resolved quickly. If these processes aren’t performed reliably, productivity problems quickly arise.

To avoid this problem, you can take advantage of managed services. 

The advantages at a glance:

• Cost transparency : Clear monthly billing instead of unexpected one-off costs.
• Availability : Thanks to remote monitoring, we can detect many problems before they become noticeable.
• Time savings : Less internal support effort, faster response to disruptions.
• Sustainability : We help optimize your equipment – ​​less electricity, less paper, less CO₂.

If you’d like to take the pressure off your IT department, whether it’s managing a provider’s cloud or updating software, please contact Druckerfachmann . Our service team will help you resolve your IT issues.